Legal center
Every policy, one page.
Plain-English. Versioned. Linked. Material changes get a 30-day banner notice and an email to account holders.
Contracts you agree to by using this site
v 2026.05.22
Terms of Service
The umbrella agreement. Governs every visit and order.
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End-User License Agreement
The license to use the research material.
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Terms of Sale
The purchase transaction: offer, title, conformity, warranty disclaimer.
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Privacy Policy
The formal privacy notice. Pairs with the Data Use Policy.
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Acceptable Use Policy
What you may not do with the material or the site.
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Refund & Return Policy
When we accept returns and how they're processed.
Privacy and data
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Data Use Policy
What we collect, share, never share, retention windows, your rights.
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Cookie Policy
First-party only. Per-cookie purpose + lifetime.
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Global Compliance Addendum
GDPR, UK-GDPR, CCPA/CPRA, PIPEDA, LGPD, APPs, PDPA, 18 US-state laws.
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Security Policy
Threat model, controls, vuln reporting, hardening checklist.
Operational policies
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Shipping Policy
US-only. Carriers, speed, free-shipping threshold, restricted destinations.
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Export Compliance Policy
EAR / ITAR posture, OFAC + BIS screening, restricted destinations.
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Accessibility Statement
WCAG 2.1 AA · Section 508 · ADA III · EN 301 549.
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DMCA Copyright Policy
Notice + counter-notice procedure under 17 U.S.C. § 512.
v 2026.06.03
California Prop 65 Disclosure
Safe-harbor warning for California shipments. Process residuals, not actives.
Operations & business compliance
Internal SOPs and the launch-readiness checklist. Public so investors, partners, and counsel can see the operating discipline behind the storefront.
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Labeling & Marketing Compliance
What must (and must not) appear on every vial, package, and ad. RUO posture spec.
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Storage & Handling SOP
Receiving, cold-chain, FEFO, lot segregation, expiry, cycle counts.
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Quality, Complaint & Recall SOP
Complaint intake, investigation, FDA-framework recall, CAPA, mock recall.
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AML / KYC & Fraud Policy
Due diligence, screening, red flags, suspicious-activity handling.
v 2026.05.22 · launch checklist
Business Compliance Checklist (post-EIN)
Entity, tax, payments, insurance, labeling, domain, ops, retention — everything to tick before the first real order.
Contacts
Privacy / DSARs
privacy@xfactorpeptidelab.comData Protection Officer
dpo@xfactorpeptidelab.comSecurity disclosure
security@xfactorpeptidelab.comDMCA agent
dmca@xfactorpeptidelab.comAccessibility
accessibility@xfactorpeptidelab.comExport compliance
export@xfactorpeptidelab.comAbuse reports
abuse@xfactorpeptidelab.comPress & investor
press@xfactorpeptidelab.comRegistered entity
- Legal name
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- DBA
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- EIN
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- Address
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- Contact
- hello@xfactorpeptidelab.com
Live row. Updated by admin via /admin → Settings → Business Identity.